Online Store Contact Hours: Monday-Saturday 9am-7pm
Releases & Restocks:
New releases and restock dates are announced on our Instagram @onimade
Processing & Delivery:
Processing time-frame: Please allow 5-7 business days for any given order to be processed.
Orders are processed in the order they are received.
Please allow up to 3-5 business days within the US or 7-21 business days Internationally for your order to be delivered, after your order has been shipped.
Additionally, please be aware tracking is only applied to orders that exceed a specific weight such as car parts, apparel, and certain accessories.
Pre-order items are clearly listed in product descriptions, with projected manufacturing and shipping dates (subject to change).
ONIMADE is not responsible for duties, taxes, or customs fees. The buyer will be held accountable for any country restriction, duty tax, or any other fees collected.
ONIMADE reserves the right to accept, decline or cancel your order for any reason.
Returns & Exchanges:
All sales are final. Please carefully review your information prior to finalizing your purchase. This includes your name, address, and order contents. Once your order has been placed, you cannot change the items in your order.
Due to the limited nature of our products, you may not cancel or change the contents of your order once it has been finalized and confirmed.
Stickers and Apparel items are non-refundable, however, if you receive a defective product upon delivery, a replacement will be sent upon request.
Car Parts & Accessories are non-refundable. These items are advertised in their existing condition as either new and/or used.
CAR PARTS DISCLAIMER:
ONIMADE after market car products are not for street or highway use and are intended ONLY for race vehicles operated on closed-course facilities or race tracks with appropriate supervision of qualified technicians or mechanics to ensure that the safety needs of the driver and others are met. ONIMADE products could be combined with other products or parts which may not be suitable and could adversely affect performance of other race parts or the vehicle. The user shall determine the ultimate suitability and safety of the product for its intended use, and the user assumes all responsibility and risk in connection therewith.
For additional information, please email us at firstname.lastname@example.org. If you are inquiring about an existing order, please
include your order number. Additionally, please allow up to 72 hours (Monday - Friday) for a response. We are a very small business so your patience is greatly appreciated.